Digee / Agent catalog / Public sector and education
AI agents for municipalities and towns.
An AI agent is a program that takes some of the paperwork and the same old questions off your town hall's plate. It works in the data box, email and filing system you already use, and a member of staff always makes the final decision.
What does it look like in practice?
ExampleA resident's request arrives in the data box
- Comes in
A resident sends a request to block part of the pavement for scaffolding.
- Agent
The AI agent reads it and sees it belongs to the building department.
- Agent
It notices the site plan is missing and flags this.
- You
A clerk checks the request and asks the resident for the plan.
- Result
The request reaches the right department, complete, before anyone starts work on it.
What can it do for you?
- 01
Sorting incoming submissions
Reads what arrives by email and data box and sends it to the right department. You keep the final check.
- 02
Answers to recurring questions
Answers residents' questions about opening hours, fees and forms, using only information you have approved.
- 03
Checking applications for completeness
Checks whether an application has all the details and attachments, and shows you what is missing straight away.
- 04
Meeting minutes
Writes a draft of the minutes from a meeting recording and papers. You approve the final wording.
What stays with you?
The AI agent does not decide on residents' requests or sign anything – every decision stays with staff and the council.
Works in your tools
We connect it to what you already use: data box (ISDS), e-filing office, records management system, email, municipal website.
Nothing to buy or install
The agent runs in the cloud on a server we provide. You use it in your browser.
You have the final say
The agent only prepares. It does nothing important without your approval.
How to start?
In a free consultation we go through your normal week and pick one task to start with. How much time it saves, we work out from your real operations.
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