Digee / Agent catalog / Retail and trade
AI agents for online stores.
An AI agent is a program that answers your online shop's customers when they ask the same things again and again, and helps with returns and product descriptions. It works in your shop, email and chat, and you decide on refunds and exceptions.
What does it look like in practice?
ExampleA customer asks where her parcel is
- Comes in
A customer writes in the chat: “Where is my order? It should have come yesterday.”
- Agent
The AI agent finds her order and checks where the parcel is with the courier.
- Agent
It tells her the parcel is on its way and arrives tomorrow.
- You
Once a day the shop owner looks through the questions and handles only the exceptions.
- Result
The customer gets an answer at once, and you can focus on selling.
What can it do for you?
- 01
Customer questions
Tells customers where their parcel is, how to return goods or which size to choose, using your shop's information.
- 02
Complaints and returns
Collects the customer's description, photos and receipt and prepares the return or complaint. You decide whether to accept it.
- 03
Product descriptions
Writes product descriptions from supplier details in your shop's own voice. You check them before they go live.
- 04
Stock monitoring
Flags products that are running low and suggests an order. Only you place it.
What stays with you?
The AI agent does not issue refunds, approve complaints or change prices on its own – those decisions always stay with you.
Works in your tools
We connect it to what you already use: e-commerce platform, email, chat, carriers.
Nothing to buy or install
The agent runs in the cloud on a server we provide. You use it in your browser.
You have the final say
The agent only prepares. It does nothing important without your approval.
How to start?
In a free consultation we go through your normal week and pick one task to start with. How much time it saves, we work out from your real operations.
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